Terms and Conditions

These Terms and Conditions apply to all orders placed by consumers through the nyce online shop. The provider and contracting party is:

Qimondo Limited Partnership
Monavalley Business Park
Tralee, Co. Kerry, V92 YP84
Ireland

(hereinafter „we“). A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

We do not accept deviating terms of the customer unless we expressly agree to their application. The contract language is German; the shop and these Terms are also available in English, Dutch and French. In the event of discrepancies between the language versions, the German version remains binding.

The presentation of products in the online shop does not constitute a legally binding offer but an invitation to order. By completing the order process (clicking the order button that obliges you to pay, or completing the payment via PayPal) you make a binding offer to purchase the goods in your cart.

Until you place the order, you can identify and correct input errors at any time: items and quantities can be changed or removed in the cart, and at checkout all details (order contents, delivery address, payment method) are displayed once more before completion and can be corrected there.

Since your payment account is charged immediately with all payment methods we offer (PayPal, credit/debit card, direct debit), we declare the anticipated acceptance of your offer implicitly by offering these payment methods at the end of the order process. The purchase contract is therefore concluded upon completion of the payment process.

Should delivery of the ordered goods not be possible through no fault of our own - for example because the stock had already sold out at the time the contract was concluded - we reserve the right to withdraw from the contract. In this case we will inform you without undue delay and promptly refund any payments already received.

We may reject or cancel orders that exceed quantities customary for private households; you will be notified of this.

We store the contract text. You will receive the order details in text form (email) at the latest upon delivery, and you can view them at any time in your customer area.

All prices are in euros and include statutory VAT. Shipping costs may apply in addition; they are shown to you in the cart and at checkout before you place your order. The purchase price is due for payment upon conclusion of the contract.

We ship free of charge from the order value shown in the cart, as well as for orders that contain only subscription items. Discounts (volume discount, subscription discount, coupons) are shown transparently in the cart before you place your order.

Payment can be made by PayPal, credit/debit card or direct debit. All payment methods are processed via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg; a PayPal account is not required for card or direct debit.

When you take out a subscription, the chosen payment method is securely stored with PayPal so that subsequent deliveries can be charged automatically (see section 6).

We deliver within Germany and to Austria. Delivery is made to the delivery address you provide. Information on delivery times can be found with the respective product or during the ordering process.

If the carrier returns the goods to us because delivery to you was not possible, you bear the costs of the renewed shipment. This does not apply if you have effectively exercised your right of withdrawal at the same time, if you are not responsible for the circumstance that led to the impossibility of delivery, or if you were temporarily prevented from accepting the delivery, unless we had given you reasonable advance notice of the delivery.

With a subscription, we deliver the selected product automatically at the interval you choose, and you permanently receive the stated subscription discount and free shipping. The subscription runs for an indefinite period; there is no minimum term.

The amount for each subsequent delivery is charged on the respective delivery date via the payment method stored with PayPal (merchant-initiated payment). The price agreed when the subscription was taken out applies. We will notify you of any price changes by email at least four weeks before the next charge; in that case you may cancel the subscription before the change takes effect.

You can cancel the subscription at any time without notice - in your customer area, by email to [email address] or in text form to the address stated above. Deliveries already paid for remain unaffected; after cancellation no further delivery will be charged. Your statutory right of withdrawal (section 9) remains unaffected.

We issue discount and promotion codes with a specific validity period; they cannot be purchased. Codes are redeemed in the cart before completing the order process. Subsequent crediting to orders already placed and cash payment are not possible.

Only one code can be redeemed per order; multiple discounts cannot be combined. If an automatic promotion is running at the same time, a code you enter replaces the promotional discount. Personal vouchers (e.g. from our refer-a-friend programme) are linked to the respective person and are not transferable.

If we offer a free gift from a certain order value, the order value after deduction of any returns is decisive. If this value falls below the threshold due to a full or partial withdrawal, the gift must be returned to us.

The delivered goods remain our property until payment has been made in full.

Consumers have a statutory right of withdrawal of 14 days. Details, the requirements and the model withdrawal form can be found in our withdrawal policy. Please note that the right of withdrawal expires for sealed foodstuffs once the seal has been removed after delivery.

Note on returns: Please return the goods, if possible in their original packaging, as a prepaid parcel to the address stated above and keep the posting receipt. This note is not a prerequisite for the effective exercise of the right of withdrawal; it merely facilitates processing.

The statutory liability for defects applies. In the event of defects in the delivered goods, you are entitled to the statutory rights to subsequent performance, withdrawal, price reduction and damages.

No customer account is required to place orders. You can log in to your customer area at any time, free of charge and without a password: we send a one-time login code to your email address. In the customer area you can view your orders and manage your subscriptions; please keep the data stored there (in particular the delivery address) up to date. You can stop using the customer area at any time; ongoing subscriptions remain unaffected until they are cancelled.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, and under the Product Liability Act.

In the event of slightly negligent breach of essential contractual obligations (obligations whose fulfilment is essential for the proper performance of the contract and on whose observance you may regularly rely), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which you have your habitual residence remain unaffected.

Should individual provisions of these Terms be invalid, the validity of the remaining provisions remains unaffected.