Right of Withdrawal

As of: July 2026

Standard template based on the statutory model - have it reviewed by a lawyer before launch. Details marked with [brackets] are placeholders.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you, or a third party named by you who is not the carrier, take possession of the goods. In the case of a contract for several goods ordered in a single order and delivered separately, the period begins on the day on which you take possession of the last item.

Exercising the right of withdrawal

To exercise your right of withdrawal, you must inform us

Qimondo Limited Partnership
Monavalley Business Park
Tralee, Co. Kerry, V92 YP84, Ireland
Email: [email address]
Phone: +353 66 913048-0

by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Withdrawal via our online withdrawal function

For contracts concluded via our website, you can additionally declare your withdrawal directly online. For this purpose we provide a withdrawal function that is permanently available, prominently placed and easily accessible, labelled „Vertrag widerrufen“ (withdraw contract) (among other places in the footer). It is accessible without a customer account and without logging in.

After opening the withdrawal function, you provide in the withdrawal form your name, information identifying the contract (e.g. order number and the goods concerned) and an email address for the confirmation of receipt. You then transmit your withdrawal declaration via the confirmation button.

As soon as you have submitted your declaration, we will send you, without undue delay and on a durable medium (by email), a confirmation of receipt containing the content of your withdrawal declaration as well as the date and time of its receipt. Your withdrawal declaration is deemed to have been received within the withdrawal period if you send it via the withdrawal function before the period expires.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse you all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and no later than fourteen days from the day on which we receive notification of your withdrawal from this contract. For this reimbursement we use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement.

We may withhold reimbursement until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct cost of returning the goods.

You only have to pay for any diminished value of the goods where this diminished value results from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Expiry of the right of withdrawal

The right of withdrawal does not exist, or expires early, for contracts:

  • for the supply of goods that are liable to deteriorate rapidly or whose expiry date would quickly be exceeded (§ 312g (2) no. 2 of the German Civil Code);
  • for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery (§ 312g (2) no. 3 of the German Civil Code);
  • for the supply of goods which, after delivery and due to their nature, have been inseparably mixed with other items (§ 312g (2) no. 4 of the German Civil Code).

For our sealed food products, the right of withdrawal therefore expires as soon as the seal has been removed after delivery.

Note for subscriptions

The right of withdrawal applies to the conclusion of your subscription as it does to any order. Independently of the right of withdrawal, you can cancel your subscription at any time without notice (see Terms, section 6).

Model withdrawal form

Tip: The easiest way to withdraw is online via our withdrawal form.

(If you want to withdraw from the contract, please complete and return this form.)

To Qimondo Limited Partnership, Monavalley Business Park, Tralee, Co. Kerry, V92 YP84, Ireland, email: [email address]:

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*):
_______________________________________________

Ordered on (*) / received on (*): _____________
Name of consumer(s): _____________
Address of consumer(s): _____________
Date: _____________
Signature of consumer(s) (only for notification on paper): _____________

(*) Delete as appropriate.

Right of Withdrawal | nyce.